Order processing typically takes 3-5 business days.
Orders are not shipped or delivered on weekends or holidays.
The shipping rate for within UK is £4.50 (free on orders over £100). We ship domestically using second class signed for by Royal Mail.
For orders outside of the United Kingdom, the following rates apply:
- Europe: standard delivery £10
- Rest of World: standard delivery £15
*Please note that any additional fees, duty and custom taxes in the country of destination are your responsibility. Customers are advised to check this prior to placing an order with us
Our jewellery is sold in as-is condition. Jewellery, like all materials, is susceptible to damage and requires preventative measures and maintenance. It is important to be aware of your jewellery while wearing it and to choose pieces that are appropriate for your lifestyle. We recommend removing all jewellery, especially rings, in situations when abnormal contact is expected.
For more information about our returns and refunds policy see here.
To ensure the secure delivery of your order, all International orders and most UK orders require a signature upon delivery therefore please ensure someone is at your address to sign for the delivery. Due to the required signature, we do not ship to PO Boxes, APO or FPO addresses
Parcels that are unclaimed after the holding period and returned to us will incur an additional shipping charge for the parcel to be reshipped.
We wish to make you aware that we aren’t able to waive the signature requirement. We do not take responsibility for parcels that are requested to be left outside the address, mailbox or that are signed for by someone other than the addressee.